Exchange and Returns
Are you not satisfied with your order? We are very sorry and we would like to hear what we can do to satisfy you.
You can return your order up to 14 days, after which we will ensure that the purchase amount is in your account within 5 working days after receipt of the return shipment.
Easy returns in 3 easy steps Easy returns in 3 easy steps
Step 1: Fill in the return form
Download the form here and fill it in completely.
Step 2: Submit your order
Send the items together with the completed return form to the address on the return form. Make sure you provide the package with a track and trace code. As a broadcaster you are responsible and we do not want misunderstandings to arise.
Step 3: Receive the purchase amount in your bank account
When we have received the package, we ensure that the purchase amount is back in your bank account within 5 working days.